THE ROLE OF ARTIFICIAL INTELLIGENCE IN TALENT ACQUISITION AND HR DECISION-MAKING: A BIBLIOMETRIC REVIEW OF STUDY CASES

Susanto Soekiman; Nurul Suhesti; Denpharanto Agung Krisprimandoyo; Garry Brumadyadisty; Siska Armawati Sufa

Authors

Susanto Soekiman Dr. Soetomo University, Surabaya, Indonesia
Nurul Suhesti Dr. Soetomo University, Surabaya, Indonesia
Denpharanto Agung Krisprimandoyo Universitas Ciputra, Surabaya, Indonesia
Garry Brumadyadisty Syekh Yusuf Islamic University, Tangerang, Indonesia
Siska Armawati Sufa Dr. Soetomo University, Surabaya, Indonesia

Keywords:

Artificial Intelligence; Decision Making; Human Resource Management; Talent Acquisition

Abstract

This study investigates the impediments that artificial intelligence (AI) encounters during talent acquisition and the consequences of employing AI in talent acquisition. The advantages of utilizing AI in talent acquisition encompass the ability to identify AI vendors and companies that have integrated AI into their talent acquisition, investigating the current state of AI to streamline talent acquisition, and evaluating the effects of implementing AI in talent acquisition. This study examines various perspectives, theories, concepts, and viewpoints to regulate the application of artificial intelligence (AI) in human resource management. It draws upon papers published between 1988 and 2020. The results suggest that artificial intelligence is primarily implemented in high-tech or large corporations. The reports provided by these companies regarding the utilization of AI need to accurately depict the extent of its usage and comprehensive evaluation, as interviews are still incorporated into the talent acquisition process, allowing for the potential influence of human bias. Examining how AI can assist human resources in decision-making without posing a threat of replacing human roles in human resource management should be thoroughly investigated.

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